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WorkLife
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The role of shame in the workplace.
I was just reading "Daring Greatly," by
Brené Brown, and she speaks about the importance of vulnerability in our lives.
Her book is (intensely) personal, but I thought, this also relates to the workplace. She gave
an example of a man who had lost his job but hadn't told his wife: He still left the house
each day dressed for work, but spent the day searching for employment. When he found a job, he
said, he would be fine with telling his wife what had happened and that he had solved the
problem.
Isn't that just like the workplace? Admitting failure is suicide–unless you do it after the
fact. Then the truth can out. “We thought we’d have to scrap the project until Bill
came up with the idea of using the utility server for backups.” A very common sort of
statement to hear, but how often do you hear the story at the “We think we’ll have to
scrap the project” stage? At that point it’s too embarrassing.
Shameful.
Like so much in the workplace, there are no easy answers to this. Being open enough to share a
problem in progress is career-limiting or -ending unless you’re in the right culture, in
which case you already know that you have the freedom to be open. Changing the culture by
socializing the information about how more open businesses are more successful may be the best
way. (And I know, “Easier said than done.”)